This paper explores organizational barriers and facilitators in leveraging telemetry for enhanced analytics in the services sector, based on TSIA's 2024 Organizational Enablers and Roadblocks of AI in Services quick poll. Examining internal and external challenges hindering telemetry collection, along with implemented feedback loop elements, it aims to illuminate key obstacles and enablers impacting predictive services. Additionally, the research assesses the existence of dedicated service engineering functions and advanced analytics capabilities validating customer KPIs linked to business outcomes.