CRO Council
Research Report
The State of XaaS Channel Partnerships: 2024
The New Normal for Vendors and Partners
Jared Raftery
Jared Raftery
Director of Revenue Research and Advisory
February 12, 2024

Overview
The trajectory of a technology vendor’s annual recurring revenue (ARR) growth is determined by how well they can see the XaaS transformation from their partners’ point of view. Motivating partners to sell a vendor’s XaaS offer is a monumental challenge, and vendors are often disappointed with the results of their investments in partner training, enablement, and incentives. This paper will present the new normal for growing ARR through channel partners.
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