Education Services
Research Report
The State of Education Services: 2022
It's a Team Sport
Maria Manning-Chapman
Maria Manning-Chapman
Distinguished VP, Education Services Research
February 16, 2022

Overview
Considering the migration to XaaS models and associated digital transformation, this report reviews various capabilities that education organizations must acquire to support their company’s XaaS initiatives. To set the stage, the Overview section of this report consists of various excerpts from “The State of the Technology Industry 2022: The Innovator’s Dilemma Squared,” written by Thomas Lah. Lah’s overview provides context for the current state in which XaaS companies, and those migrating to XaaS, find themselves. It is from this viewpoint that trends for education services are discussed.
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