Education Services
The State of Education Services 2022
Maria Manning-Chapman
Maria Manning-Chapman
Distinguished VP, Education Services Research
April 13, 2022
45 min

Customer training is increasingly viewed as an enabler of product adoption. Additionally, training is also a facilitator in driving customer value. It is this adoption/value intersection, which is increasingly a focal point for education organizations. During this 45-minute webinar, we will discuss what trends TSIA data and research reveal relative to the role customer training organizations play in this critical intersection and why this matters, at a corporate level. Key takeaways will include: - The changing landscape of corporate profitability - Three focus areas for evaluating product adoption, post-training - Key practices to accelerate time to value If your education charter is to drive product adoption, or customer value, or both, join me to learn more about critical best practices associated with managing the adoption/value intersection and how those practices help the customer education organization, and ultimately the company, to thrive.
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