Support Services
Webinar
The Power of Artificial Intelligence in Support Services
Vele Galovski
Vele Galovski
Distinguished VP Research and Advisory, Support & Field Services
September 20, 2023
45 min

Overview
Artificial Intelligence (AI) has the potential to be one of the most disruptive and compelling technical capabilities to be unleashed on the tech industry in recent memory. However, the AI hype cycle is in the midst of “inflated expectations”, creating a gap between the potential of new AI capabilities and the reality of how technology companies are applying AI capabilities today. Join TSIA’s Vele Galovski, VP Support and Field Services, for an interactive 45-minute webinar, where we’ll help you cut through the hype as it applies to support services, and address some of the most pressing questions the support services industry is facing today, including: - How can organizations use AI and machine learning to help scale support organizations? - What are the AI capabilities every support organization needs to have? - What are the current, near term, and future examples of AI capabilities in action? We’re looking forward to seeing you there!
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